This household name is looking for an individual with great English and Japanese skills to join their IT Operations Support Center. We are looking for Japanese speakers with excellent communication skills and a willingness to start a new career in the IT sector.

FULL TRAINING PROVIDED!!!

Overview

• Provide technical support on to customers around the world including Japan.
• This role involves monitoring banking transactions and communicating issues with stakeholders in Incident and Change Management teams.
• Use an issue logging system to record, triage and drive events to resolution
• Interact with Customers, vendors, and support teams on a global scale?
• You MUST speak Japanese and be fluent in English
• 12 hour shifts ( 6am-6pm) - 7 shifts a fortnight. You will work 3 days one week and 4 days the next.
• Initial 12 month contract

All about You

• Suitable candidates will have a passion for learning and thrive in a fast paced environment
• Effective organisational skills.
• Passionate customer service ethic
• Strong communication skills
• Strong team player, resilient and are able to work autonomously
• Willingness to work 12 hour shifts
• Full Australian work rights

If you meet the criteria , have relevant experience and speak Japanese and English fluently Daniella would love to speak with you regarding this contract role. Arigatō!!