Systems Engineer - AWS

Location : Sydney

Position : Permanent / Full Time

Date : 16/09/2020

Job Reference: 472344_1

  • Non profit organisation
  • Fixed term till end Jun 2021
  • CBD
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Looking for a System Engineer - AWS to join an infrastructure team 6 in an enterprise size non profit organisation.

As a System Engineer, you will work as part of a team who are responsible for administration, development, maintenance and support of the organisation’s technical infrastructure (respectively, Compute & Storage; Networks, Voice & Video; Email, Directory Services & Access; IaaS; Desktop & Mobile).

Your responsibilities include:-
  • Provide technical guidance, coaching and mentoring to members of the wider IT team
  • Support customers in their effective use of IT technical services
  • Monitor the performance, availability and capacity of system hardware, software & associated infrastructure applications
  • Install, test and maintaining new or modified systems software, hardware, firmware or middleware
  • Prepare and maintain documentation of the technical landscape
  • Analyse and rectify technical issues to ensure systems integrity and operation
  • Managing resource usage (system utilization, storage space, processing power, bandwidth, desktop environment, etc) to assure systems availability
  • Perform appropriate Backup and Restore tasks for technical platforms and ensure the availability of backup resources for desktop & mobile platforms
  • Build, maintain and support operating systems including firmware management, patch management and upgrades
  • Respond appropriately to requests for computing support or incidents from customers
  • Refer to management any unresolvable issues with recommendations for appropriate solutions
  • Provide incident and problem management support for the infrastructure environment
  • Provide licensing administration of all software required to service customer’s requirements and audit compliance
  • Deliver high levels of service that meet or exceed agreed SLA’s
Your skills and experience include:-
  • over 5 years in technical services delivery in AWS and at least three of the areas : (Office 365; Citrix XenApp; Compute & Storage; Backup management; Directory Services & Access; Desktop and Mobile)
  • Degree qualified or significant relevant experience
  • Demonstrated ability to handle multiple issues simultaneously
  • Proven experience in a similar role with mentoring and leadership capabilities
  • Demonstrated experience following change management processes
  • Key understanding of providing quality levels of service to business
  • Highly developed interpersonal and communication skills
  • Dedication to customer service
  • Proven ability to learn quickly and take ownership of problem\incidents
  • Proven ability to translate business requirements into practical solutions
  • Demonstrated desire to work as a part of a high performing team
  • Demonstrated vendor relationship management experience

If you have the right skills and experience please apply now through the job board quoting JL472344.

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Job Reference: 472344_1